Unit 5: English for Tourism

Aims and Objectives

In this unit you will learn and practise vocabulary related to telephone communications.

You will practise the following skills and functions:

• listening for information
• dealing with in-coming and out-going calls

The grammar focus of this unit is:

• Interrogatives and Question Words

Vocabulary

	medio
	alojamiento
	aventura
	costa
	crucero
	playa
	reserva
	folletos
	camping
	abarrotado
	ecoturismo
	retraso
	salida
	destino
	precio de entrada
	excursión
	vuelo
	exposición
	patrimonio
	visita guiada
	década
	temporada alta
	temporada baja
	folleto
	sol
	vacaciones
	parque nacional
	vida nocturna
	viaje programado
	regalos
	aliviar
	ambiente
	sitio de vacaciones
	extranjero
	en la costa
	sin servicio de comidas
	visitas de lugares de interés
	reserva natural
	recuerdos
	rafting
	sitios
	ruinas
	gastar
	oficina de turismo
	agencia de vajes
	merecer
	excursión/viaje
	peninsular
	vacaciones
	isla

Exercises

Section 1: Vocabulary Practice

Fill in the correct translation for each of the terms below.

1. reserva natural [?]
2. extranjero [?]
3. vida nocturna [?]
4. salida [?]
5. precio de entrada [?]
6. gastar [?]
7. recuerdos [?]
8. sol [?]
9. vuelo [?]
10. sitios [?]
11. aventura [?]
12. temporada alta [?]
13. crucero [?]
14. abarrotado [?]
15. vacaciones [?]
16. en la costa [?]
17. folletos [?]
18. excursión [?]
19. merecer [?]
20. agencia de vajes [?]
21. década [?]
22. camping [?]
23. medio [?]
24. patrimonio [?]
25. destino [?]
26. ecoturismo [?]
27. sitio de vacaciones [?]
28. isla [?]
29. regalos [?]
30. exposición [?]
31. excursión/viaje [?]
32. parque nacional [?]
33. playa [?]
34. alojamiento [?]
35. sin servicio de comidas [?]
36. folleto [?]
37. viaje programado [?]
38. ambiente [?]
39. costa [?]
40. oficina de turismo [?]
41. aliviar [?]
42. visitas de lugares de interés [?]
43. peninsular [?]
44. retraso [?]
45. ruinas [?]
46. rafting [?]
47. reserva [?]
48. visita guiada [?]
49. temporada baja [?]

Section 2: Listening Comprehension

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What kind of holiday does Thomas want?

   a. 
   b. 
   c. 
   

   [?]
2. Where does Thomas want to go?

   a. 
   b. 
   c. 
   

   [?]
3. How long does Thomas want to go away for?

   a. 
   b. 
   c. 
   

   [?]
4. When does the high season start?

   a. 
   b. 
   c. 
   

   [?]
5. How many tickets does Thomas book?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Where is Tenerife?

   a. 
   b. 
   c. 
   

   [?]
2. What's the weather like in Tenerife?

   a. 
   b. 
   c. 
   

   [?]
3. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
4. What is NOT mentioned in the text?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Thomas went to Greece because:

   a. 
   b. 
   c. 
   

   [?]
2. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
3. The tourist office girl mentioned guided tours of:

   a. 
   b. 
   c. 
   

   [?]
4. Thomas decided to go to:

   a. 
   b. 
   c. 
   

   [?]
5. The tourist office girl gave him:

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Tourism does NOT include:

   a. 
   b. 
   c. 
   

   [?]
2. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
3. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
4. What is a package holiday?

   a. 
   b. 
   c. 
   

   [?]
5. Which is correct?

   a. 
   b. 
   c. 
   

   [?]

Section 3: General Comprehension

For each of the statements below, choose True or False.

This exercise can be also done purely aurally/orally:

1. Organised tourism is now a very important industry.

   
   
   

   [?]
2. Tourism hasn't changed in the last 200 years.

   
   
   

   [?]
3. Tourists aren't usually interested in the weather at their destination.

   
   
   

   [?]
4. Tourist offices don't usually sell souvenirs and gifts.

   
   
   

   [?]
5. Camping holidays are not considered as tourism.

   
   
   

   [?]
6. Travel agents book tickets and make reservations.

   
   
   

   [?]
7. Making your own food in an apartment is called self-catering.

   
   
   

   [?]
8. Airline flights are never delayed.

   
   
   

   [?]
9. For entrance into museums and galleries you sometimes pay an entrance fee.

   
   
   

   [?]
10. A holiday resort can be in the mountains or at the seaside.

    
    
    

    [?]

Speaking Practice. Complete the sentences you hear, using the example as a model.

Press Play to listen to the instructions:

Section 4: Grammar Practice

Make questions for the following statements.

This exercise can be also done purely aurally/orally:

Example:

1. A. Tourists can visit the Royal Palace. (What can ...?)
   B. [?]
2. A. Thomas went to Greece. (Why did ...?)
   B. [?]
3. A. Maria goes to Ibiza every year. (Where does ...?)
   B. [?]
4. A. Last year Michael went to Florida. (When did ...?)
   B. [?]
5. A. The Acropolis is over 2000 years old. (How old ...?)
   B. [?]
6. A. I go skiing every weekend. (How often do you ...?)
   B. [?]
7. A. The flight takes three hours. (How long does ...?)
   B. [?]
8. A. The train leaves at 6.30 a.m. (What time ...?)
   B. [?]
9. A. The guided tour costs 12 euros. (How much does ...?)
   B. [?]
10. A. I prefer the trip to Prague. (Which trip do ...?)
    B. [?]

Explanation:

In this exercise we are going to make questions with an interrogative expression as subject.

This exercise can be also done purely aurally/orally:

Example:

1. A. The Petersons went to New Zealand. (Who?)
   B. [?]
2. A. Tourism helps the economy. (What?)
   B. [?]
3. A. The tourists enjoyed the food. (Who?)
   B. [?]
4. A. Japanese tourists take a lot of photos. (Who?)
   B. [?]
5. A. The first flight departed on time. (Which flight?)
   B. [?]
6. A. A technical problem delayed the second flight. (What?)
   B. [?]
7. A. The pilot explained the delay. (Who?)
   B. [?]
8. A. Forty million tourists visited Spain last year. (How many tourists?)
   B. [?]

Chose the correct answer.

This exercise can be also done purely aurally/orally:

1. a. 
   b. 
   

   [?]
2. a. 
   b. 
   

   [?]
3. a. 
   b. 
   

   [?]
4. a. 
   b. 
   

   [?]
5. a. 
   b. 
   

   [?]
6. a. 
   b. 
   

   [?]
7. a. 
   b. 
   

   [?]
8. a. 
   b. 
   

   [?]
9. a. 
   b. 
   

   [?]
10. a. 
    b. 
    

    [?]

Section 5: Consolidation

For each of the statements below, choose True or False.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Nobody buys package holidays nowadays.

   
   
   

   [?]
2. On an ecological safari tourists don't kill animals.

   
   
   

   [?]
3. National parks are protected areas.

   
   
   

   [?]
4. Young people are becoming interested in adventure holidays.

   
   
   

   [?]
5. Visiting old industrial sites is not a form of tourist activity.

   
   
   

   [?]
6. A lot of people travel abroad to learn a language.

   
   
   

   [?]
7. A spa is a place where tourists can eat and drink all day.

   
   
   

   [?]

Listen to the complete recording first. Then go to the textbox and use the > key to listen to the text section by section. Type what you hear into the textbox. For detailed instructions, read the Exercise Help.

Recording: show transcript

[?]

Listen to the recording carefully and then fill in the gaps in the text below using the same words.

Recording:

This offers safaris, trips to rain forests or national parks, or [?] cruises in the polar regions. Sport tourism, particularly skiing, and adventure activities [?] rafting attract [?] and more young people, [?] cultural tourism visiting historical or interesting cities is often [?] opportunity to take a long weekend [?]. Heritage tourism, visiting historical or industrial sites, language tourism, and health tourism to relieve stress, often in "health spas", are [?] alternatives. In recent years [?] people have started taking two holidays [?] year, with a package tour to a typical tourist resort, [?] a winter skiing vacation or weekend break.

Choose the correct option to fill the gaps in the following sentences.

This exercise can be also done purely aurally/orally:

1. 1. On a ____ holiday your travel and hotel are arranged for you.

   a. 
   b. 
   c. 
   

   [?]
2. 2. A ____ is a person or book that gives tourist information about a place.

   a. 
   b. 
   c. 
   

   [?]
3. 3. People often bring back ____ from holiday destinations.

   a. 
   b. 
   c. 
   

   [?]
4. 4. Last year we went ____ in France.

   a. 
   b. 
   c. 
   

   [?]
5. 5. ____ accommodation is cheaper than most hotel accommodation.

   a. 
   b. 
   c. 
   

   [?]
6. 6. Enjoy a ____ around some of the most beautiful islands of the Caribbean.

   a. 
   b. 
   c. 
   

   [?]
7. 7. A ____ is a place where a lot of people go on holiday, often by the sea.

   a. 
   b. 
   c. 
   

   [?]
8. 8. Last year we went on a coach ____ round Austria and Switzerland.

   a. 
   b. 
   c. 
   

   [?]
9. 9. Organised tourism is now a major ____ around the world.

   a. 
   b. 
   c. 
   

   [?]
10. 10. Ecotourism is tourism which has minimal impact on the ____ .

    a. 
    b. 
    c. 
    

    [?]
11. 11. When you visit a museum you sometimes have to pay an entrance ____ .

    a. 
    b. 
    c. 
    

    [?]
12. 12. Cheap ____ mean more people can fly more often.

    a. 
    b. 
    c. 
    

    [?]
13. 13. Sometimes flights are cancelled or ____ .

    a. 
    b. 
    c. 
    

    [?]
14. 14. Tenerife enjoys temperatures of 20 ____ in winter.

    a. 
    b. 
    c. 
    

    [?]
15. 15. Is June high or ____ season?

    a. 
    b. 
    c. 
    

    [?]
16. 16. I'll ____ a look at the brochures.

    a. 
    b. 
    c. 
    

    [?]
17. 17. There was over-____ in our hotel last year.

    a. 
    b. 
    c. 
    

    [?]
18. 18. I hate ____ beaches.

    a. 
    b. 
    c. 
    

    [?]
19. 19. A travel ____ organises trips.

    a. 
    b. 
    c. 
    

    [?]
20. 20. Goodbye! Have a good ____ !

    a. 
    b. 
    c. 
    

    [?]

Checklist

Use the following list to check whether you have obtained full benefit from this unit. You should be able to:

• make a call
• leave a message
• take a message
• spell
• repeat telephone numbers

You should also have greater skill and confidence in the use of:

• Can
• Must
• Simple Present