Unit 4: English for Hotels

Aims and Objectives

In this unit you will learn to practise vocabulary related to hotels.

You will practise the following skills and functions:

• asking for and providing information
• dealing with the public

The grammar focus of this unit is:

• THERE IS and THERE ARE
• Numbers
• Time

Vocabulary

	k dispozícii
	kúpeľňa
	účet
	prikrývka
	mimochodom
	chyžná
	poplatok
	dvojposteľová izba
	izba s príslušenstvom
	vybavenie
	dlážka, poschodie
	vestibul
	plná penzia
	denná miestnosť
	hosť
	polpenzia
	žiaľ
	nepohodlie
	kľúč
	výťah
	vestibul
	batožina
	manažér
	neporiadok
	nosič batožiny
	účelový
	cenová relácia
	recepčný
	hneď
	izbový servis
	sezóna
	plachta
	sprcha
	jednoposteľová izba
	personál
	vhodný
	kufor
	apartmán
	umožniť
	ospravedlniť sa
	rezervovať si
	zásobovať
	prihlásiť sa
	odhlásiť sa
	uterák
	oddelené postele
	voľná izba
	voľný
	DPH
	budenie telefónom

Exercises

Section 1: Vocabulary Practice

Fill in the correct translation for each of the terms below.

1. vestibul [?]
2. účelový [?]
3. recepčný [?]
4. voľný [?]
5. izba s príslušenstvom [?]
6. jednoposteľová izba [?]
7. cenová relácia [?]
8. DPH [?]
9. k dispozícii [?]
10. kúpeľňa [?]
11. sprcha [?]
12. personál [?]
13. kľúč [?]
14. dvojposteľová izba [?]
15. umožniť [?]
16. prihlásiť sa [?]
17. prikrývka [?]
18. výťah [?]
19. kufor [?]
20. poplatok [?]
21. mimochodom [?]
22. chyžná [?]
23. plná penzia [?]
24. odhlásiť sa [?]
25. hosť [?]
26. oddelené postele [?]
27. polpenzia [?]
28. sezóna [?]
29. rezervovať si [?]
30. nepohodlie [?]
31. dlážka, poschodie [?]
32. účet [?]
33. voľná izba [?]
34. zásobovať [?]
35. uterák [?]
36. vhodný [?]
37. vybavenie [?]
38. nosič batožiny [?]
39. izbový servis [?]
40. plachta [?]
41. denná miestnosť [?]
42. manažér [?]
43. ospravedlniť sa [?]
44. žiaľ [?]
45. neporiadok [?]
46. apartmán [?]
47. batožina [?]
48. budenie telefónom [?]
49. hneď [?]

Section 2: Listening Comprehension

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What kind of room does Mrs Joyce want?

   a. 
   b. 
   c. 
   

   [?]
2. How long does she need the room for?

   a. 
   b. 
   c. 
   

   [?]
3. When does Mrs Joyce arrive at the hotel?

   a. 
   b. 
   c. 
   

   [?]
4. How much does the room cost?

   a. 
   b. 
   c. 
   

   [?]
5. How much is the VAT?

   a. 
   b. 
   c. 
   

   [?]
6. Why is the room suitable for Mr Joyce?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What is Susan doing?

   a. 
   b. 
   c. 
   

   [?]
2. Where is Susan's room?

   a. 
   b. 
   c. 
   

   [?]
3. Where is breakfast served?

   a. 
   b. 
   c. 
   

   [?]
4. Where is Susan going to have breakfast?

   a. 
   b. 
   c. 
   

   [?]
5. Who will take the luggage to the room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Why isn't the room ready?

   a. 
   b. 
   c. 
   

   [?]
2. Can Mr Turner change rooms?

   a. 
   b. 
   c. 
   

   [?]
3. Where can Mr Turner make photocopies?

   a. 
   b. 
   c. 
   

   [?]
4. Mr Turner is:

   a. 
   b. 
   c. 
   

   [?]
5. When will Mr Turner change room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. When does the client want to stay at the Gresham Hotel?

   a. 
   b. 
   c. 
   

   [?]
2. How long will he stay at the hotel?

   a. 
   b. 
   c. 
   

   [?]
3. The hotel has:

   a. 
   b. 
   c. 
   

   [?]
4. When is the hotel full?

   a. 
   b. 
   c. 
   

   [?]
5. What's an en suite room?

   a. 
   b. 
   c. 
   

   [?]

Section 3: General Comprehension

For each of the statements below, choose True or False.

This exercise can be also done purely aurally/orally:

1. Some hotels cater specially for the blind and visually impaired.

   
   
   

   [?]
2. You can book a hotel room by telephone or email.

   
   
   

   [?]
3. Not every hotel allows dogs.

   
   
   

   [?]
4. Room service doesn't take your breakfast to your room.

   
   
   

   [?]
5. Before you leave the hotel you must check out.

   
   
   

   [?]
6. The receptionist takes the luggage to the room.

   
   
   

   [?]
7. Large hotels have facilities like Room Service and Business Services.

   
   
   

   [?]
8. You can pay your hotel bill with a credit card.

   
   
   

   [?]
9. Hotels sometimes have double rooms for single use.

   
   
   

   [?]
10. A room with its own bathroom is called an en suite room.

    
    
    

    [?]

Speaking Practice. Complete the sentences you hear, using the example as a model.

Press Play to listen to the instructions:

Section 4: Grammar Practice

THERE IS, or THERE'S, is used with singulars or uncountables. Let's practise this.

This exercise can be also done purely aurally/orally:

Example:

1. There's a new hotel near the airport. (somebody in my room)
   [?]
2. There's somebody in my room. (a lift in the lobby)
   [?]
3. There's a lift in the lobby. (a gymnasium downstairs)
   [?]
4. There's a gymnasium downstairs. (an exercise area for dogs)
   [?]
5. There's an exercise area for dogs. (a bus service to the airport)
   [?]

The negative of THERE IS, or THERE'S, is THERE ISN'T. Let's practise this.

This exercise can be also done purely aurally/orally: