Unit 4: English for Hotels

Aims and Objectives

In this unit you will learn to practise vocabulary related to hotels.

You will practise the following skills and functions:

• asking for and providing information
• dealing with the public

The grammar focus of this unit is:

• THERE IS and THERE ARE
• Numbers
• Time

Vocabulary

	ledig
	bad
	regning
	teppe
	forresten
	stuepike
	gebyr
	dobbeltrom
	suite
	fasiliteter
	etasje
	foaje
	fullpensjon
	stellerom
	gjest
	halvpensjon
	dessverre
	ubeleilig
	nøkkel
	heis
	lobby
	baggasje
	leder
	rot
	dørvakt
	spesialbygd
	pris
	resepsjonist
	med en gang
	romservice
	sesong
	laken
	dusj
	enkeltrom
	personale
	passende
	koffert
	suite
	å tillate
	å beklage
	å bestille
	å ta seg av
	å sjekke inn
	å sjekke ut
	håndkle
	to enkeltsenger
	ledig plass
	ledig
	moms
	telefonvekking

Exercises

Section 1: Vocabulary Practice

Fill in the correct translation for each of the terms below.

1. dobbeltrom [?]
2. teppe [?]
3. ledig plass [?]
4. personale [?]
5. fasiliteter [?]
6. å ta seg av [?]
7. regning [?]
8. ledig [?]
9. med en gang [?]
10. håndkle [?]
11. gebyr [?]
12. halvpensjon [?]
13. rot [?]
14. pris [?]
15. å tillate [?]
16. dessverre [?]
17. sesong [?]
18. baggasje [?]
19. leder [?]
20. telefonvekking [?]
21. stellerom [?]
22. dørvakt [?]
23. resepsjonist [?]
24. foaje [?]
25. suite [?]
26. forresten [?]
27. spesialbygd [?]
28. å sjekke ut [?]
29. koffert [?]
30. dusj [?]
31. to enkeltsenger [?]
32. moms [?]
33. romservice [?]
34. heis [?]
35. laken [?]
36. ubeleilig [?]
37. fullpensjon [?]
38. passende [?]
39. lobby [?]
40. gjest [?]
41. å beklage [?]
42. etasje [?]
43. enkeltrom [?]
44. å sjekke inn [?]
45. bad [?]
46. nøkkel [?]
47. stuepike [?]
48. å bestille [?]

Section 2: Listening Comprehension

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What kind of room does Mrs Joyce want?

   a. 
   b. 
   c. 
   

   [?]
2. How long does she need the room for?

   a. 
   b. 
   c. 
   

   [?]
3. When does Mrs Joyce arrive at the hotel?

   a. 
   b. 
   c. 
   

   [?]
4. How much does the room cost?

   a. 
   b. 
   c. 
   

   [?]
5. How much is the VAT?

   a. 
   b. 
   c. 
   

   [?]
6. Why is the room suitable for Mr Joyce?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What is Susan doing?

   a. 
   b. 
   c. 
   

   [?]
2. Where is Susan's room?

   a. 
   b. 
   c. 
   

   [?]
3. Where is breakfast served?

   a. 
   b. 
   c. 
   

   [?]
4. Where is Susan going to have breakfast?

   a. 
   b. 
   c. 
   

   [?]
5. Who will take the luggage to the room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Why isn't the room ready?

   a. 
   b. 
   c. 
   

   [?]
2. Can Mr Turner change rooms?

   a. 
   b. 
   c. 
   

   [?]
3. Where can Mr Turner make photocopies?

   a. 
   b. 
   c. 
   

   [?]
4. Mr Turner is:

   a. 
   b. 
   c. 
   

   [?]
5. When will Mr Turner change room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. When does the client want to stay at the Gresham Hotel?

   a. 
   b. 
   c. 
   

   [?]
2. How long will he stay at the hotel?

   a. 
   b. 
   c. 
   

   [?]
3. The hotel has:

   a. 
   b. 
   c. 
   

   [?]
4. When is the hotel full?

   a. 
   b. 
   c. 
   

   [?]
5. What's an en suite room?

   a. 
   b. 
   c. 
   

   [?]

Section 3: General Comprehension

For each of the statements below, choose True or False.

This exercise can be also done purely aurally/orally:

1. Some hotels cater specially for the blind and visually impaired.

   
   
   

   [?]
2. You can book a hotel room by telephone or email.

   
   
   

   [?]
3. Not every hotel allows dogs.

   
   
   

   [?]
4. Room service doesn't take your breakfast to your room.

   
   
   

   [?]
5. Before you leave the hotel you must check out.

   
   
   

   [?]
6. The receptionist takes the luggage to the room.

   
   
   

   [?]
7. Large hotels have facilities like Room Service and Business Services.

   
   
   

   [?]
8. You can pay your hotel bill with a credit card.

   
   
   

   [?]
9. Hotels sometimes have double rooms for single use.

   
   
   

   [?]
10. A room with its own bathroom is called an en suite room.

    
    
    

    [?]

Speaking Practice. Complete the sentences you hear, using the example as a model.

Press Play to listen to the instructions:

Section 4: Grammar Practice

THERE IS, or THERE'S, is used with singulars or uncountables. Let's practise this.

This exercise can be also done purely aurally/orally:

Example:

1. There's a new hotel near the airport. (somebody in my room)
   [?]
2. There's somebody in my room. (a lift in the lobby)
   [?]
3. There's a lift in the lobby. (a gymnasium downstairs)
   [?]
4. There's a gymnasium downstairs. (an exercise area for dogs)
   [?]
5. There's an exercise area for dogs. (a bus service to the airport)
   [?]

The negative of THERE IS, or THERE'S, is THERE ISN'T. Let's practise this.

This exercise can be also done purely aurally/orally:

Example:

1. There isn't any time. (any soap in the bathroom)