Unit 4: English for Hotels

Aims and Objectives

In this unit you will learn to practise vocabulary related to hotels.

You will practise the following skills and functions:

• asking for and providing information
• dealing with the public

The grammar focus of this unit is:

• THERE IS and THERE ARE
• Numbers
• Time

Vocabulary

	disponible
	bañera
	cuenta
	manta
	por cierto
	camarera de hotel
	coste
	habitacíon doble
	con baño
	instalaciones
	suelo
	vestíbulo
	pensión completa
	sala para cepillar y limpiar
	huésped/invitado
	media pensión
	me temo
	molestia/incomodidad
	llave
	ascensor
	vestíbulo
	equipaje
	gerente
	desorden
	portero
	construido para uso específico
	tarifa
	recepcionista
	ahora mismo
	servicio de habitaciones
	temporada
	sábana
	ducha
	habitacíon individual
	personal
	adecuado
	maleta
	suite
	permitir
	disculparse
	reservar
	atender a
	registrarse
	liquidar la cuenta e irse
	toalla
	dos camas
	vacante
	desocupado/libre
	IVA
	llamada para despertar

Exercises

Section 1: Vocabulary Practice

Fill in the correct translation for each of the terms below.

1. camarera de hotel [?]
2. gerente [?]
3. vacante [?]
4. llamada para despertar [?]
5. instalaciones [?]
6. toalla [?]
7. sala para cepillar y limpiar [?]
8. desocupado/libre [?]
9. reservar [?]
10. me temo [?]
11. ascensor [?]
12. IVA [?]
13. desorden [?]
14. temporada [?]
15. bañera [?]
16. vestíbulo [?]
17. servicio de habitaciones [?]
18. registrarse [?]
19. disponible [?]
20. huésped/invitado [?]
21. personal [?]
22. cuenta [?]
23. equipaje [?]
24. por cierto [?]
25. media pensión [?]
26. suite [?]
27. pensión completa [?]
28. portero [?]
29. dos camas [?]
30. manta [?]
31. adecuado [?]
32. suelo [?]
33. permitir [?]
34. ducha [?]
35. construido para uso específico [?]
36. llave [?]
37. habitacíon doble [?]
38. tarifa [?]
39. sábana [?]
40. atender a [?]
41. molestia/incomodidad [?]
42. coste [?]
43. con baño [?]
44. disculparse [?]
45. ahora mismo [?]
46. recepcionista [?]
47. habitacíon individual [?]
48. maleta [?]
49. liquidar la cuenta e irse [?]

Section 2: Listening Comprehension

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What kind of room does Mrs Joyce want?

   a. 
   b. 
   c. 
   

   [?]
2. How long does she need the room for?

   a. 
   b. 
   c. 
   

   [?]
3. When does Mrs Joyce arrive at the hotel?

   a. 
   b. 
   c. 
   

   [?]
4. How much does the room cost?

   a. 
   b. 
   c. 
   

   [?]
5. How much is the VAT?

   a. 
   b. 
   c. 
   

   [?]
6. Why is the room suitable for Mr Joyce?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What is Susan doing?

   a. 
   b. 
   c. 
   

   [?]
2. Where is Susan's room?

   a. 
   b. 
   c. 
   

   [?]
3. Where is breakfast served?

   a. 
   b. 
   c. 
   

   [?]
4. Where is Susan going to have breakfast?

   a. 
   b. 
   c. 
   

   [?]
5. Who will take the luggage to the room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Why isn't the room ready?

   a. 
   b. 
   c. 
   

   [?]
2. Can Mr Turner change rooms?

   a. 
   b. 
   c. 
   

   [?]
3. Where can Mr Turner make photocopies?

   a. 
   b. 
   c. 
   

   [?]
4. Mr Turner is:

   a. 
   b. 
   c. 
   

   [?]
5. When will Mr Turner change room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. When does the client want to stay at the Gresham Hotel?

   a. 
   b. 
   c. 
   

   [?]
2. How long will he stay at the hotel?

   a. 
   b. 
   c. 
   

   [?]
3. The hotel has:

   a. 
   b. 
   c. 
   

   [?]
4. When is the hotel full?

   a. 
   b. 
   c. 
   

   [?]
5. What's an en suite room?

   a. 
   b. 
   c. 
   

   [?]

Section 3: General Comprehension

For each of the statements below, choose True or False.

This exercise can be also done purely aurally/orally:

1. Some hotels cater specially for the blind and visually impaired.

   
   
   

   [?]
2. You can book a hotel room by telephone or email.

   
   
   

   [?]
3. Not every hotel allows dogs.

   
   
   

   [?]
4. Room service doesn't take your breakfast to your room.

   
   
   

   [?]
5. Before you leave the hotel you must check out.

   
   
   

   [?]
6. The receptionist takes the luggage to the room.

   
   
   

   [?]
7. Large hotels have facilities like Room Service and Business Services.

   
   
   

   [?]
8. You can pay your hotel bill with a credit card.

   
   
   

   [?]
9. Hotels sometimes have double rooms for single use.

   
   
   

   [?]
10. A room with its own bathroom is called an en suite room.

    
    
    

    [?]

Speaking Practice. Complete the sentences you hear, using the example as a model.

Press Play to listen to the instructions:

Section 4: Grammar Practice

THERE IS, or THERE'S, is used with singulars or uncountables. Let's practise this.

This exercise can be also done purely aurally/orally:

Example:

1. There's a new hotel near the airport. (somebody in my room)
   [?]
2. There's somebody in my room. (a lift in the lobby)
   [?]
3. There's a lift in the lobby. (a gymnasium downstairs)
   [?]
4. There's a gymnasium downstairs. (an exercise area for dogs)
   [?]
5. There's an exercise area for dogs. (a bus service to the airport)
   [?]

The negative of THERE IS, or THERE'S, is THERE ISN'T. Let's practise this.

This exercise can be also done purely aurally/orally: