Unit 4: English for Hotels

Aims and Objectives

In this unit you will learn to practise vocabulary related to hotels.

You will practise the following skills and functions:

• asking for and providing information
• dealing with the public

The grammar focus of this unit is:

• THERE IS and THERE ARE
• Numbers
• Time

Vocabulary

	volný (pokoj)
	koupel
	účet
	pokrývka
	mimochodem
	pokojská
	poplatek
	dvoupokoj
	samostatné apartmá v hotelu
	zařízení, vybavení
	podlaha
	vstupní hala
	plná penze
	místnost určená pro péči o zvířata
	host
	poloviční penze
	obávám se
	nepříjemnost
	klíč
	výtah
	chodba, předsíň
	zavazadla
	hotelový ředitel
	nepořádek
	portýr, vrátný, nosič zavazadel
	účelový
	sazba
	recepční
	ihned
	pokojová služba
	sezóna, roční období
	povlečení
	sprcha
	jednolůžkový pokoj
	zaměstnanci (hotelu)
	vhodný
	kufr
	apartmán
	dovolit
	omluvit se
	objednat
	obstarat
	zapsat se v hotelu
	odhlásit se z hotelu
	ručník
	dvojité postele
	volné místo
	volný
	DPHtelefonát za účelem vzbuzení
	telefonát za účelem vzbuzení

Exercises

Section 1: Vocabulary Practice

Fill in the correct translation for each of the terms below.

1. omluvit se [?]
2. pokrývka [?]
3. poloviční penze [?]
4. účelový [?]
5. poplatek [?]
6. ručník [?]
7. dvojité postele [?]
8. pokojová služba [?]
9. volný [?]
10. sazba [?]
11. recepční [?]
12. podlaha [?]
13. nepořádek [?]
14. chodba, předsíň [?]
15. výtah [?]
16. sprcha [?]
17. místnost určená pro péči o zvířata [?]
18. zapsat se v hotelu [?]
19. dvoupokoj [?]
20. odhlásit se z hotelu [?]
21. samostatné apartmá v hotelu [?]
22. klíč [?]
23. objednat [?]
24. jednolůžkový pokoj [?]
25. ihned [?]
26. povlečení [?]
27. dovolit [?]
28. hotelový ředitel [?]
29. DPHtelefonát za účelem vzbuzení [?]
30. pokojská [?]
31. mimochodem [?]
32. portýr, vrátný, nosič zavazadel [?]
33. volné místo [?]
34. host [?]
35. zařízení, vybavení [?]
36. účet [?]
37. sezóna, roční období [?]
38. kufr [?]
39. vhodný [?]
40. volný (pokoj) [?]
41. vstupní hala [?]
42. zaměstnanci (hotelu) [?]
43. koupel [?]
44. obávám se [?]
45. obstarat [?]
46. telefonát za účelem vzbuzení [?]
47. zavazadla [?]
48. nepříjemnost [?]
49. apartmán [?]
50. plná penze [?]

Section 2: Listening Comprehension

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What kind of room does Mrs Joyce want?

   a. 
   b. 
   c. 
   

   [?]
2. How long does she need the room for?

   a. 
   b. 
   c. 
   

   [?]
3. When does Mrs Joyce arrive at the hotel?

   a. 
   b. 
   c. 
   

   [?]
4. How much does the room cost?

   a. 
   b. 
   c. 
   

   [?]
5. How much is the VAT?

   a. 
   b. 
   c. 
   

   [?]
6. Why is the room suitable for Mr Joyce?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. What is Susan doing?

   a. 
   b. 
   c. 
   

   [?]
2. Where is Susan's room?

   a. 
   b. 
   c. 
   

   [?]
3. Where is breakfast served?

   a. 
   b. 
   c. 
   

   [?]
4. Where is Susan going to have breakfast?

   a. 
   b. 
   c. 
   

   [?]
5. Who will take the luggage to the room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. Why isn't the room ready?

   a. 
   b. 
   c. 
   

   [?]
2. Can Mr Turner change rooms?

   a. 
   b. 
   c. 
   

   [?]
3. Where can Mr Turner make photocopies?

   a. 
   b. 
   c. 
   

   [?]
4. Mr Turner is:

   a. 
   b. 
   c. 
   

   [?]
5. When will Mr Turner change room?

   a. 
   b. 
   c. 
   

   [?]

Chose the correct answer.

Recording: show transcript

This exercise can be also done purely aurally/orally:

1. When does the client want to stay at the Gresham Hotel?

   a. 
   b. 
   c. 
   

   [?]
2. How long will he stay at the hotel?

   a. 
   b. 
   c. 
   

   [?]
3. The hotel has:

   a. 
   b. 
   c. 
   

   [?]
4. When is the hotel full?

   a. 
   b. 
   c. 
   

   [?]
5. What's an en suite room?

   a. 
   b. 
   c. 
   

   [?]

Section 3: General Comprehension

For each of the statements below, choose True or False.

This exercise can be also done purely aurally/orally:

1. Some hotels cater specially for the blind and visually impaired.

   
   
   

   [?]
2. You can book a hotel room by telephone or email.

   
   
   

   [?]
3. Not every hotel allows dogs.

   
   
   

   [?]
4. Room service doesn't take your breakfast to your room.

   
   
   

   [?]
5. Before you leave the hotel you must check out.

   
   
   

   [?]
6. The receptionist takes the luggage to the room.

   
   
   

   [?]
7. Large hotels have facilities like Room Service and Business Services.

   
   
   

   [?]
8. You can pay your hotel bill with a credit card.

   
   
   

   [?]
9. Hotels sometimes have double rooms for single use.

   
   
   

   [?]
10. A room with its own bathroom is called an en suite room.

    
    
    

    [?]

Speaking Practice. Complete the sentences you hear, using the example as a model.

Press Play to listen to the instructions:

Section 4: Grammar Practice

THERE IS, or THERE'S, is used with singulars or uncountables. Let's practise this.

This exercise can be also done purely aurally/orally:

Example:

1. There's a new hotel near the airport. (somebody in my room)
   [?]
2. There's somebody in my room. (a lift in the lobby)
   [?]
3. There's a lift in the lobby. (a gymnasium downstairs)
   [?]
4. There's a gymnasium downstairs. (an exercise area for dogs)
   [?]
5. There's an exercise area for dogs. (a bus service to the airport)
   [?]