Lekcia 2: Office Administration

Doplňte správny preklad pre každý z nasledujúcich výrazov.

1. zručnosť [?]
2. stenografia [?]
3. faktúra [?]
4. kancelária [?]
5. odbyt [?]
6. pracovisko [?]
7. manažér [?]
8. šanón [?]
9. kalendár [?]
10. odkaz [?]
11. personál [?]
12. manažment [?]
13. projekt [?]
14. poštová známka [?]
15. fotokópia [?]
16. menovka [?]
17. účtovník [?]
18. osobný asistent [?]
19. (na)písať na stroji [?]
20. (vy)tlačiť [?]
21. pošta [?]
22. šanón [?]
23. stretnutie [?]
24. e-mail [?]
25. písací stroj [?]
26. firma [?]
27. fax [?]
28. tlačiareň [?]
29. kuriér [?]
30. plán [?]
31. marketing [?]
32. zápisnica [?]
33. obálka [?]
34. kopírka [?]
35. šéf [?]
36. kancelárske potreby [?]
37. diár [?]
38. list [?]
39. písací stôl [?]
40. správa [?]
41. pošta [?]
42. kancelárske potreby [?]
43. podpísať [?]
44. priečka [?]
45. hotovosť [?]
46. založiť [?]
47. agenda [?]
48. podpis [?]
49. zápisnica [?]
50. sekretárka [?]

Zvoľte správnu odpoveď.

1. A modern secretary types on:

   a. 
   b. 
   c. 
   

   [?]
2. What skills does a secretary need?

   a. 
   b. 
   c. 
   

   [?]
3. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
4. Which is correct?

   a. 
   b. 
   c. 
   

   [?]
5. When dealing with visitors the secretary must:

   a. 
   b. 
   c. 
   

   [?]

Zvoľte správnu odpoveď.

1. What has the secretary still to do?

   a. 
   b. 
   c. 
   

   [?]
2. Where was the manager when Mr White called?

   a. 
   b. 
   c. 
   

   [?]
3. Who has cancelled the appointment?

   a. 
   b. 
   c. 
   

   [?]
4. Who will ring back to arrange another meeting?

   a. 
   b. 
   c. 
   

   [?]
5. When can the manager see Mr White?

   a. 
   b. 
   c. 
   

   [?]

Zvoľte správnu odpoveď.

1. Where is M.I.C.?

   a. 
   b. 
   c. 
   

   [?]
2. Where does Deborah work?

   a. 
   b. 
   c. 
   

   [?]
3. What's the date on the invoice?

   a. 
   b. 
   c. 
   

   [?]
4. Why is Mr Stone ringing?

   a. 
   b. 
   c. 
   

   [?]
5. What's wrong with the invoice?

   a. 
   b. 
   c. 
   

   [?]

Zvoľte správnu odpoveď.

1. What do the initials PA stand for?

   a. 
   b. 
   c. 
   

   [?]
2. What does Margaret show in times of crisis?

   a. 
   b. 
   c. 
   

   [?]
3. Which of the following doesn't Mr Smith mention:

   a. 
   b. 
   c. 
   

   [?]
4. Mr Smith's PA's duties do not include:

   a. 
   b. 
   c. 
   

   [?]

U každého z nižšie uvedených tvrdení zvoľte, či je pravdivé alebo nie.

1. A secretary must be able to use a word processor.

   
   
   

   [?]
2. A PA does not need to be skilled in oral and written communication.

   
   
   

   [?]
3. Nowadays secretaries don't usually use typewriters.

   
   
   

   [?]
4. A secretary never arranges appointments and travel.

   
   
   

   [?]
5. In a modern office the role of the secretary is important.

   
   
   

   [?]
6. Secretarial staff file documents and invoices.

   
   
   

   [?]
7. A memo is a document which is sent to customers by post.

   
   
   

   [?]
8. Typewriters and shorthand are mostly a thing of the past.

   
   
   

   [?]
9. Secretaries do not keep diaries or send e-mails.

   
   
   

   [?]
10. Secretaries can often sign letters for their bosses.

    
    
    

    [?]

Precvičte si hovorenie. Podľa vzoru dopĺňajte vety, ktoré počujete.

1. A. Switch on the printer.
   B. [?]
2. A. Ring Mr Anderson.
   B. [?]
3. A. Don't file that document.
   B. [?]
4. A. Collect the internal mail.
   B. [?]
5. A. Don't send the fax today.
   B. [?]
6. A. Don't copy those letters.
   B. [?]
7. A. Distribute the minutes.
   B. [?]
8. A. Don't type the letter now.
   B. [?]
9. A. Send it by email.
   B. [?]
10. A. Don't ask him to come tomorrow.
    B. [?]

1. Make a phone call, please. (an appointment for me)
   [?]
2. Make an appointment for me, please. (the travel arrangements)
   [?]
3. Make the travel arrangements, please. (a photocopy of this)
   [?]
4. Make a photocopy of this, please. (a cup of coffee for me)
   [?]
5. Make a cup of coffee for me, please. (some changes in this letter)
   [?]
6. Make some changes in this letter, please. (no mistakes)
   [?]

1. She does her work very well. (all the filing in the office)
   [?]
2. She does all the filing in the office. (anything you ask her)
   [?]
3. She does anything you ask her. (an English course every summer)
   [?]
4. She does an English course every summer. (a lot of translations)
   [?]
5. She does a lot of translations. (some of her work at home)
   [?]
6. She does some of her work at home. (her shopping after work)
   [?]
7. She does her shopping after work. (a lot of sport at the weekend)
   [?]
8. She does a lot of sport at the weekend. (more work than anybody else)
   [?]

1. Have you done the filing? (sent off the post)
   [?]
2. Have you sent off the post? (finished the report)
   [?]
3. Have you finished the report? (made the photocopies)
   [?]
4. Have you made the photocopies? (arranged the meeting)
   [?]
5. Have you arranged the meeting? (prepared the press release)
   [?]
6. Have you prepared the press release? (collected all the letters)
   [?]
7. Have you collected all the letters? (made that call to France)
   [?]
8. Have you made that call to France? (done everything)
   [?]

Zvoľte správnu odpoveď.

1. a. 
   b. 
   

   [?]
2. a. 
   b. 
   

   [?]
3. a. 
   b. 
   

   [?]
4. a. 
   b. 
   

   [?]
5. a. 
   b. 
   

   [?]
6. a. 
   b. 
   

   [?]

U každého z nižšie uvedených tvrdení zvoľte, či je pravdivé alebo nie.

1. Offices have more or less the same layout in all companies.

   
   
   

   [?]
2. A large company may be divided into different departments.

   
   
   

   [?]
3. Large open offices can be divided up using partitions.

   
   
   

   [?]
4. Mail and post are the same thing.

   
   
   

   [?]
5. Using a word processor is not a useful skill for a secretary.

   
   
   

   [?]
6. Large companies do not use temps.

   
   
   

   [?]
7. Temp agencies have become popular in recent years.

   
   
   

   [?]
8. Working conditions in offices have improved in recent years.

   
   
   

   [?]
9. An accountant must always have his own office.

   
   
   

   [?]
10. Sales and Marketing are different departments in a large company.

    
    
    

    [?]

Najskôr si raz vypočujte kompletnú nahrávku. Potom prejdite do veľkého textového vstupného poľa nižšie a použite kláves ‘>’ a prehrávajte diktát po častiach. Diktovaný text zapisujte. Viac informácií nájdete v pomocníkovi k cvičeniu.

Pozorne si vypočujte nahrávku a potom vyplňte vynechané miesta v nižšie uvedenom texte s použitím rovnakých slov.

Vyberte najvhodnejšiu možnosť na doplnenie každej z nasledujúcich viet.

1. Today's office workers do more ____ make coffee and photocopies.

   a. 
   b. 
   c. 
   

   [?]
2. The PA ____ sent off the documents yet.

   a. 
   b. 
   c. 
   

   [?]
3. Get the letters ____ as soon as possible.

   a. 
   b. 
   c. 
   

   [?]
4. I'm afraid the memos aren't ready ____ .

   a. 
   b. 
   c. 
   

   [?]
5. He will ring ____ to arrange another meeting.

   a. 
   b. 
   c. 
   

   [?]
6. A secretary must ____ to use a computer.

   a. 
   b. 
   c. 
   

   [?]
7. Mr White rang to cancel his ____ .

   a. 
   b. 
   c. 
   

   [?]
8. I think you have ____ a mistake in your invoice.

   a. 
   b. 
   c. 
   

   [?]
9. Is ____ the accounts department?

   a. 
   b. 
   c. 
   

   [?]
10. It's ____ our invoice of January 13th.

    a. 
    b. 
    c. 
    

    [?]
11. My PA ____ very efficient.

    a. 
    b. 
    c. 
    

    [?]
12. We're ____ a lot of business with China.

    a. 
    b. 
    c. 
    

    [?]
13. Have you ____ those documents?

    a. 
    b. 
    c. 
    

    [?]
14. Mr Pringle needs to ____ those letters.

    a. 
    b. 
    c. 
    

    [?]
15. In the new building we're going to have a new office ____ .

    a. 
    b. 
    c. 
    

    [?]
16. My secretary's ____ include making all the travel arrangements.

    a. 
    b. 
    c. 
    

    [?]
17. I haven't had time to do it ____ .

    a. 
    b. 
    c. 
    

    [?]
18. ____ fax the documents.

    a. 
    b. 
    c. 
    

    [?]
19. Secretaries nowadays don't usually need to ____ shorthand.

    a. 
    b. 
    c. 
    

    [?]
20. Have you ____ finished everything?.

    a. 
    b. 
    c. 
    

    [?]