Receptionist: Good afternoon, can I help you? Mrs Joyce: Well yes. Do you have any rooms available? Receptionist: Yes, madam. How long would you like to stay? Mrs Joyce: For two nights. Actually, your hotel was recommended to us because my husband is blind. Receptionist: There's no problem at all. The hotel caters for blind and visually impaired guests, and you will find our rooms attractive and purpose-built to meet your needs. What kind of room would you like? Mrs Joyce: A double room, twin beds if possible. And what about my husband's guide dog? Receptionist: Don't worry. We have all the facilities for you to look after your dog. There is a grooming room and an assistant if you need help. There is even an exercise area for dogs in our park. Mrs Joyce: Oh, good. How much is the room? Receptionist: The room charge is 230 euros per night including VAT. There is no supplement for the guide dog.